Category: Case Management


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Client Overview: Senior Business Analyst

The Illinois Department on Aging helps the elderly live independently in their own homes and communities. As the population ages, services and programs for older people must evolve as well because longevity means more when quality of life is enhanced. Working with Area Agencies on Aging, community-based service providers and older people themselves, the Illinois Department on Aging strives to improve quality of life for current and future generations of older Illinoisans.

Technology Assessment Project!

The primary objective of the Technology Assessment was to review the Aging Network’s existing Information, Application, and Technical infrastructures, versus its processes and organizations, to determine and how IDOA’s shared business needs may impact technology in the future.

Consequently, the Illinois Department on Aging engaged Deloitte Consulting to perform an analysis of the Aging Network’s current systems, data sharing and reporting tools, their impact on clients and agencies, and to assist in the creation of a multi-year technology road-map aligned with the Aging Network’s strategic vision.

  • This involved site visits by the project team business analysts, project manager and program manager to 13 Area Agencies on Aging, 3 Care Coordination Units and I.D.O.A. administrative head offices; including identification of current systems in-use, data sharing and reporting tools and high-level analysis of the current state (As-Is) business processes.

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Client Overview:

The Ministry of Housing and Social Development is a provincial government agency that provides assistance to British Columbian in need of social services and housing.

System Services Division, Quality Assurance

Financial Management Information System (FMIS) and Social Workers System (SWS)

Responsiblilities included administation of a disciplined quality assurance and implementation process, including enforcement of quality standards and guidelines for application development, project deliverables and detailed implementation and conversion plans to ensure that quality end-solutions were migrated to production environments for the Financial Management Information System (FMIS) and Social Workers System (SWS). Continue reading

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