Techniques:

Techniques alter the way a business analyst task is performed or describe a specific form the output of a task may take. The techniques listed here arre only a subset of the techniques used by practitioners of business analysis. IIBA BABOK Guide

  • Benchmarking
  • Brainstorming
  • Business Process Re-Engineering (BPR)
  • Business Rules
  • Data Dictionary and Glossary of Terms
  • Data Flow Diagrams
  • Data Modeling
  • Document Analysis
  • Fit-Gap Analysis
  • Functional Decomposition
  • Business, Functional/Non-Functional, Technical Requirments
  • Lessons Learned
  • Return on Investment (ROI)
  • Key Performance Indicators (KPI)
  • Job Shadowing (Observation)
  • Organizational Modeling
  • Issues/Problem Tracking
  • Process Modeling (Swim-lane flowcharting)
  • Prototyping
  • Requirements Workshops, One-On-One Interviews, Group Meetings
  • Risk Analysis
  • Root Cause Analysis
  • Scope Modeling
  • Structured Walkthrough
  • Survey/Questionnaire
  • SWOT Analysis
  • UML Use-Cases
  • Users Stories
  • Vendor Assessment

Deliverables:

Consulting deliverables are generally defined as any item that the consultancy or client have determined necessary to the success of the project. Deliverables can include presentation slideshows, project charter, requirements documentation, UAT plans, impact assessments and more.

  • Business Case
  • Business Requirements Document (BRD)
  • Business Requirements Matrix
  • Communications Plan
  • Cost-Benefit Analysis
  • Cost Estimate
  • Entity Relationship Diagram (ERD)
  • Functional Requirements Matrix
  • Impact Assessment
  • Non-Functional Requirements Matrix
  • Preliminary Scope Statement
  • Project Charter
  • Project Management Plan
  • Project Schedule
  • Request for Information (RFI), Request for Proposal (RFP), Request for Quote (RFQ)
  • Statement of Work (SOW)
  • User Acceptance Test Plan (UAT)
  • Work Breakdown Structure (WBS)

Soft Skills:

Soft Skills are personality traits, social graces, communication, language, friendliness, and optimism that characterize relationships with executive management, stakeholders, subject matter experts and other people.

  • JAD Session Facilitation
  • Meeting Management
  • Consensus Building
  • Listening Skills
  • Conflict Resolution
  • Communications
  • Presentations
  • Requirements Elicitation and Sign-Off

Technologies:

Technologies include, operating systems, software products, databases, utilities, firmware, middleware, etc.

  • Operating Systems

    • VM
    • MVS
    • Windows XP
    • Windows 7

  • Software Products

    • MS Access
    • MS Excel
    • MS Internet Explorer
    • MS Outlook
    • MS Project
    • MS PowerPoint
    • MS SharePoint
    • MS Word
    • MS Visio
    • HP Quality Centre
    • Mercury Test Director

  • Databases and Languages

    • DB2
    • Data Mart
    • Enterprise Data Warehouse
    • HTML
    • IMS DB/DL1
    • Oracle
    • PLI
    • SQL/DS
    • SQL Server
    • XML

  • Middleware

    • Tibco
    • WBISF (WebSphere Business Integration Server Foundation)