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Client Overview: Senior Business Analyst

HP Advanced Solutions Inc. (formerly EDS Advanced Solutions), is a subsidiary of HP Canada. It was incorporated in May 2004 and is headquartered in Victoria, British Columbia. As HP Canada’s service delivery channel, HP Advanced Solutions delivers verifiably world class business process and information technology outsourcing services in a professional environment. The PGO, Gated Governance included the Initiation Review, Planning Review, Design Review, Go Live Review, and Close Down Review gates.

The company collaborates with industry-leading partners to provide the best possible solutions for its customers. As of June 2005, HP Advanced Solutions has headquartered its operations at the Vancouver Island Technology Park, enabling its employees and consultants to deliver outstanding services in a state-of-the-art complex.

Shared File and Print Transformation!

The Shared File Print (SFP) service is the corner stone of office productivity services for users and their applications. It is the most widely used Hosting Service; used by over 35,000 BC Public Servants. The current environment consists of over 250TB of data and over 100 servers used to support the environment.

Advanced Solutions is creating a new version of the SFP architecture. The strategy involves replacing multiple Windows servers with larger Network Attached Storage (NAS) devices, as well as virtualizing print queues.

This architecture will allow for improvements to the Province’s Green direction by removing approximately 100 servers from the Data Centres; saving floor space, as well as power usage, and resulting in cost savings to both the Province and HP Advanced Solutions.

  • Gathered business, contractual, functional and technical requirements from Subject Matter Experts (SME), practioners and functional management, developed swim-lane process flow diagrams for both the Current State (As-Is) and Future State (To-Be) business processes, and produced the Gap Analysis for the Business Requirements Document to obtain sign-off by the project sponsor and key stakeholders.
  • Prepared the Operational Change Management Plan.

Common Infrastructure – STMS Kamloops!

Establish the Managed Services Cage in the Q9 Kamloops facility. The cage must be in a state to accept requirements/requests for the installation of servers intended to support HP Advanced Solutions ongoing business.

This project introduces the following common infrastructure and services:

  • Base IT services (Active Directory [AD], Domain Name Services [DNS], Network Time Protocol [NTP], Simple Mail Transfer Protocol [SMTP], Patching solutions [PAU/BSA, YUM, NAS])
  • Set-up provisioning process and base infrastructure services for the *.nix, Windows, and the Database environment
  • Virtualization Infrastructure (bare-bones ESX environment set-up for SAN/BUR project)

Deliverables Produced:

  • Prepared Project Charter for Common Infrastructure – STMS Kamloops
  • Attended common infrastructure workshop facilitated by the Program Manager and Solution Architect, and Project Manager facilitated group meetings to elicit architectural component requirements from the various department directors and managers that included the Windows Shared File and Print Services, Unix and Virtualization, Application Enabling Services, Storage and Backup, Tools and Infrastructure for the STMS Kamloops Data Center.
  • Gathered functional and non-functional requirements from Schedule 9 – Statement of Work, Hosting Services – Operations Manual, Subject Matter Experts (SME), practioners and functional management.
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